Privacy Policy 

Bengalheritage Kitten’s Privacy Policy

Last updated: 5 September 2026

Bengalheritage Kittens respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how it may be used and shared, how long we retain it, and the rights available to you under UK data-protection law.

1. Who We Are

Bengalheritage Kittens is a Bengal cat breeder based on the Llŷn Peninsula in North Wales, United Kingdom.

Our established brand and TICA-registered prefix is BENGALHERITAGE. References to “Bengalheritage”, “Bengalheritage Kittens”, “we”, “us” or “our” in this policy refer to the breeder and data controller responsible for your personal information.

Website:
https://bengalheritagekittens.co.uk/

For privacy-related enquiries, please contact us through the Contact Us form on our website and state that your enquiry concerns personal information or data protection.

2. The Information We May Collect

Depending on how you use our website or communicate with us, we may collect:

  • Your name

  • Email address

  • Telephone or WhatsApp number

  • Postal address and general location

  • Information submitted through our contact, kitten-enquiry or waiting-list forms

  • Your preferences concerning Bengal colour, sex, temperament or availability

  • Information about your household, lifestyle, family, existing pets and experience with cats

  • Information relevant to the suitability and welfare of a Bengal kitten

  • Reservation, purchase, payment and transaction information

  • Delivery, collection or export requirements

  • Communications exchanged with us by email, telephone, messaging service or social media

  • Photographs, videos, testimonials or family updates that you voluntarily provide

  • Technical information such as your IP address, browser, device, approximate location and use of our website

  • Cookie choices and website interaction data

  • Any other information you voluntarily provide

We ask that you do not submit unnecessary sensitive personal information through our website forms.

3. How We Collect Your Information

We may collect information when you:

  • Visit or browse our website

  • Complete a general enquiry form

  • Make a kitten enquiry

  • Apply to join our waiting list

  • Reserve or purchase a kitten or retired Bengal

  • Arrange collection, delivery or export

  • Contact us by email, telephone, WhatsApp, Messenger or another social platform

  • Subscribe to updates where this service is available

  • Provide a review, testimonial, photograph, video or family update

  • Stay at or enquire about Cat View Lodge

  • Use links, embedded videos or interactive features on our website

Some technical information may be collected automatically through essential cookies, security systems, server logs and, where you consent, analytics or third-party services.

4. Why We Use Your Personal Information

We may use your information to:

  • Respond to your questions or enquiries

  • Assess whether a Bengal kitten may be suitable for your household

  • Manage waiting-list applications and kitten preferences

  • Contact you about suitable kittens, upcoming litters or availability

  • Administer reservations, contracts, payments and purchases

  • Arrange kitten collection, UK delivery or export assistance

  • Provide care information and continuing support

  • Maintain appropriate breeding, pedigree, health, microchip and homing records

  • Protect the welfare of our cats and kittens

  • Prevent spam, fraud, misuse and dishonest enquiries

  • Operate, secure and improve our website

  • Measure website performance where you have permitted analytics cookies

  • Meet our accounting, tax, legal and regulatory responsibilities

  • Establish, exercise or defend legal claims

  • Publish reviews, photographs or family updates where we have received appropriate permission

We will not sell your personal information.

5. Our Lawful Bases

Under UK data-protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely upon:

Contract

We may process information when necessary to take steps at your request before entering into a contract or to fulfil a kitten reservation, sale, accommodation, transport or related agreement.

Legitimate interests

We may process information where reasonably necessary to:

  • Respond to genuine enquiries

  • Assess prospective homes

  • Safeguard kitten welfare

  • Keep appropriate breeding and homing records

  • Provide continuing support

  • Operate and protect our website and business

  • Prevent fraud, abuse and spam

  • Protect our legal rights

We balance these interests against your rights and reasonable expectations.

Legal obligation

We may retain or disclose information where necessary to comply with applicable tax, accounting, animal welfare, microchipping, import, export or other legal requirements.

Consent

We may rely on your consent for:

  • Optional marketing communications

  • Non-essential cookies

  • Publication of identifiable reviews, photographs, videos or family stories

  • Other processing where consent is the appropriate lawful basis

You may withdraw your consent at any time. Withdrawal will not affect processing that lawfully took place before consent was withdrawn.

6. Kitten Enquiries and Waiting-List Applications

Submitting an enquiry or waiting-list application does not guarantee the availability, reservation or allocation of a kitten.

We use the information provided to understand your preferences, circumstances and ability to offer an appropriate home. Information may also help us identify fraudulent, misleading, commercial or inappropriate enquiries.

Please provide accurate and relevant information. Do not upload identity documents unless we have specifically requested them through an agreed and secure process.

7. Reservations, Homing and Continuing Support

If you reserve or purchase a kitten, we may maintain records relating to:

  • Your identity and contact information

  • The kitten allocated to you

  • Pedigree, registration, microchip and veterinary information

  • Contracts, payments and invoices

  • Collection, delivery or export arrangements

  • Advice and support supplied before and after homing

  • Relevant communications concerning the kitten’s health and welfare

Some records may need to be retained for legal, accounting, animal-welfare, registration or contractual purposes.

8. Reviews, Photographs and Family Updates

We value updates from Bengalheritage families. We will not intentionally publish your full name, identifiable photograph, testimonial or personal story for promotional purposes without an appropriate lawful basis, normally your permission.

If you give permission and later change your mind, please contact us. We will consider your request and remove material we control where reasonably possible. Removal from our website cannot guarantee the deletion of copies already shared, cached, indexed or lawfully retained elsewhere.

9. Who We May Share Information With

Where necessary and proportionate, information may be shared with trusted organisations or service providers, including:

  • Website hosting, maintenance and security providers

  • Email, communications and form-delivery providers

  • Payment processors and financial institutions

  • Veterinary practices and veterinary professionals

  • Microchip database operators

  • Cat registration or pedigree organisations

  • Pet couriers, airlines, transport agents or export professionals

  • Government, customs, animal-health or regulatory authorities

  • Accountants, insurers, legal advisers and other professional advisers

  • Analytics, video, mapping or social-media providers where these services are enabled

  • Law-enforcement bodies or authorities where disclosure is legally required

Service providers should only receive the information reasonably necessary to perform their function and must handle it appropriately.

10. International Transfers

Some website, email, analytics, social-media, video-hosting or technology providers may process information outside the United Kingdom.

Where UK data-protection law applies, we take reasonable steps to ensure that an appropriate safeguard or lawful transfer mechanism is used. This may include UK adequacy regulations, approved contractual protections or another legally recognised safeguard.

11. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy legal, accounting, welfare or reporting requirements.

As a general guide:

  • Routine enquiries that do not proceed may be retained for up to 24 months

  • Waiting-list applications may be retained while the application remains active and for a reasonable period afterwards

  • Reservation, sale, payment and accounting records may normally be retained for up to seven years

  • Kitten identity, pedigree, health, microchip and homing records may be retained longer where reasonably necessary for animal welfare, breed records, continuing support or legal protection

  • Marketing information may be retained until you unsubscribe or withdraw consent

  • Security and server records are normally retained for a limited operational period

  • Reviews, photographs and family stories may remain published until permission is withdrawn or the material is no longer required

We may retain limited information for longer where required by law, necessary to resolve a dispute or needed to establish, exercise or defend a legal claim.

12. Cookies and Website Analytics

Our website may use:

  • Essential cookies required for security and normal website operation

  • Preference cookies that remember choices

  • Analytics cookies that help us understand website use

  • Embedded-content or third-party cookies associated with services such as YouTube, Google Maps or social media

Where legally required, non-essential cookies will not be activated unless you provide consent through our cookie controls.

You can change your cookie choices through the website’s cookie settings or your browser. Blocking certain cookies may affect how some parts of the website operate.

Please read our Cookie Policy for further information.

13. Embedded Content and External Websites

Our pages may contain embedded videos, maps, social-media features or links to external websites.

These services may collect information, use cookies or record your interaction according to their own privacy policies. We do not control the privacy practices or content of independent external websites and encourage you to review their policies before providing personal information.

14. Website Security

We use reasonable organisational and technical measures intended to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending unnecessary confidential or sensitive information through ordinary website forms, email or social-media messages.

15. Children’s Information

Our services and kitten applications are intended for adults. We do not knowingly invite children to submit personal information or enter into kitten reservations or purchase agreements.

A parent or legal guardian should contact us where an enquiry involves a child or young person.

16. Your Data-Protection Rights

Depending on the circumstances, you may have the right to:

  • Ask for access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information

  • Ask us to restrict how your information is used

  • Object to certain processing

  • Receive certain information in a portable format

  • Withdraw consent where processing is based on consent

  • Complain about how your information has been handled

These rights are not absolute and exemptions may apply.

To exercise a right, contact us through the Contact Us page and clearly state that your message is a data-protection request. We may need to verify your identity before disclosing or changing personal information.

You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns directly before you approach the ICO.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology providers or legal responsibilities change.

The latest version will be published on this page with a revised “Last updated” date. We encourage you to review it periodically.

18. Contact Us

If you have questions about this Privacy Policy or how we use your personal information, please contact us through the Contact Us page at:

https://bengalheritagekittens.co.uk/

Please mark your enquiry Privacy/Data Protection so that it can be handled appropriately.